Privacy Policy
Last updated: July 2026
Trips Unlimited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at tripsunlimitednola.com or contact us about our travel services.
Information We Collect
We collect information you voluntarily provide when you:
- Fill out a contact or inquiry form on our website
- Sign up for our mailing list
- Call or email us directly
- Book a tour through our booking partner (Softrip)
This information may include your name, email address, phone number, group size, travel preferences, and any other details you choose to share.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and booking requests
- Send you information about upcoming tours, deals, and travel news (only if you've opted in)
- Improve our website and services
- Communicate with you about tours you've booked
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Email Communications
If you join our mailing list, you'll receive occasional emails about new tours, travel tips, and exclusive offers. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly at sales@tripsunlimited.com.
Third-Party Services
Our website uses the following third-party services:
- Netlify — website hosting and form processing. Form submissions are stored securely by Netlify and forwarded to us by email.
- Softrip — our online booking platform. When you book a tour, you'll be directed to Softrip's secure booking system. Their privacy policy applies to information collected during booking.
- Google Fonts — fonts used for website display. No personal data is collected by this service.
Cookies
Our website uses a session storage item to remember if you've closed our social media popup during your visit. This is not a cookie and does not track you across sites or sessions. We do not use tracking cookies or advertising cookies.
Data Security
We take reasonable precautions to protect your information. Our website is served over HTTPS, and form submissions are handled securely through Netlify. However, no method of transmission over the internet is 100% secure.
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information at any time. To make a request, contact us at sales@tripsunlimited.com or call us at (504) 438-1180.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated date at the top of this page will reflect any changes. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Trips Unlimited
- 3912 4th Street, Marrero, LA 70072
- (504) 438-1180
- sales@tripsunlimited.com